Your privacy and data security are our top priorities.
Last updated: January, 2026
Data Collected
Personal Information You Provide
Name
Email address
Billing or postal address
Phone number (if provided)
Any other data submitted through account registration, forms, support requests, or service usage
Automatically Collected Information
IP address
Browser type and language
Operating system
Request logs and timestamps
Device and network details
Cookies and Tracking Technologies
Maintain sessions
Remember user preferences
Enhance website performance
Cookies are stored on your device and may be disabled via browser settings, although this may affect functionality.
Use of the Data
Deliver and manage services
Respond to support requests
Process payments
Prevent fraud and abuse
Improve service performance and security
We do not sell your personal data to third parties. We only share it under limited, legitimate circumstances.
Sharing of Data
Login Integrations: (e.g., Google login)
Legal Compliance & Disputes: Including law enforcement in India or the hosting country
Cookies
Recognize returning users
Store language or display preferences
Improve security and site analytics
Security
Data encryption where applicable
Secure server environments
Limited access to personal data by staff
While we take strong precautions, no system is 100% secure. We are not liable for breaches outside our control.
Accuracy of Information
You must provide accurate information. Submitting false data (e.g., fake names, invalid emails) may result in service termination without notice.
Chargebacks
If a chargeback is initiated, we may provide data (logs, billing records, credentials, etc.) to resolve the dispute with the payment processor.
Legal Complaints
We comply with valid legal processes such as court orders, law enforcement, and DMCA notices from India or server jurisdictions.
Regardless of your location, by using our services, you agree that all legal matters, disputes, and proceedings will be governed exclusively by the laws of India, and handled under the jurisdiction of the courts in Patna, Bihar.
Data Deletion
To delete your data, open a support ticket. We will remove as much data as possible within 30 business days, retaining only what's needed for fraud prevention, tax, or security.
Changes to This Policy
We may update this policy at any time. Significant changes will be announced via email or your client dashboard.
Contact Us
For privacy-related questions or data requests, contact us through Discord or email us at: help@rivincloud.in